Contact My Pet Necklace
We're here to help
Email support@mypetnecklace.com or use the contact form below for help with a pet photo, finish, engraving, order, delivery or VIP membership.
If you have an order, include its number and the email address used at checkout. For a photo or damage question, you can attach ordinary photos to your email. Please do not send passwords, full payment-card details or other unnecessary sensitive information.
Changes, cancellations and returns
Contact us promptly to request an order change or cancellation. Personalized items can enter production quickly; we will check the actual order status and explain what is possible. For a damaged, faulty or incorrect item, contact us so we can arrange an appropriate remedy. See the Refund policy.
For an optional VIP membership, you can request cancellation by emailing us from the membership email address. A jewelry purchase alone never enrolls you. See the VIP section of our Terms of Service for recurring-payment, credit and cancellation terms.
Business information
My Pet Necklace is operated by AZURE HARBOUR LLC.
1712 Pioneer Ave
Cheyenne, WY 82001
United States
This is a business/contact mailing address, not an approved return address. Contact support for return instructions before sending any parcel.
Useful information: About us · Shipping · Refunds · Privacy · Terms · Contact information.
Contact form
Prefer email? Reach My Pet Necklace at support@mypetnecklace.com.
My Pet Necklace is operated by AZURE HARBOUR LLC.
Business/contact address: 1712 Pioneer Ave, Cheyenne, WY 82001, United States.
Please contact support before returning any item. We will provide the appropriate return instructions; this business address is not an approved returns destination.